{"id":4397,"date":"2026-06-07T10:26:31","date_gmt":"2026-06-07T10:26:31","guid":{"rendered":"https:\/\/research.ddev.site\/help-desk\/"},"modified":"2026-09-07T21:13:19","modified_gmt":"2026-09-07T21:13:19","slug":"help-desk","status":"publish","type":"page","link":"https:\/\/rc.hku.edu.tr\/uzom\/en\/help-desk\/","title":{"rendered":"Help Desk"},"content":{"rendered":"\n<p class=\"lead measure wp-block-paragraph\">When you encounter a technical or academic problem during distance education processes, you can reach our support team through the following channels.<\/p>\n\n\n\n<div class=\"wp-block-group sec-head u-mt-42\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n\n<p class=\"kicker wp-block-paragraph\">SUPPORT<\/p>\n\n\n<h2 class=\"wp-block-heading h-lg sec-head__title\">Help Desk<\/h2>\n\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group grid u-grid-auto-260\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n\n<div class=\"wp-block-group aside-card\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n\n<h3 class=\"wp-block-heading\">Support via E-Mail<\/h3>\n\n\n<p class=\"wp-block-paragraph\">Send an e-mail describing your issue in detail and our support team will respond as soon as possible.<\/p>\n\n\n<p class=\"wp-block-paragraph\"><a href=\"mailto:uzomdestek@hku.edu.tr\">uzomdestek@hku.edu.tr<\/a><\/p>\n\n<\/div><\/div>\n\n\n<div class=\"wp-block-group aside-card\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n\n<h3 class=\"wp-block-heading\">Support via Phone<\/h3>\n\n\n<p class=\"wp-block-paragraph\">You can call our call center during business hours (Monday\u2013Friday, 08:30\u201317:30).<\/p>\n\n\n<p class=\"wp-block-paragraph\"><a href=\"tel:+904446458\">444 6 458<\/a><\/p>\n\n<\/div><\/div>\n\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>When you encounter a technical or academic problem during distance education processes, you can reach our support team through the following channels. SUPPORT Help\u2026<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-wide.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-4397","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/rc.hku.edu.tr\/uzom\/wp-json\/wp\/v2\/pages\/4397","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rc.hku.edu.tr\/uzom\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rc.hku.edu.tr\/uzom\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/rc.hku.edu.tr\/uzom\/wp-json\/wp\/v2\/comments?post=4397"}],"version-history":[{"count":1,"href":"https:\/\/rc.hku.edu.tr\/uzom\/wp-json\/wp\/v2\/pages\/4397\/revisions"}],"predecessor-version":[{"id":4439,"href":"https:\/\/rc.hku.edu.tr\/uzom\/wp-json\/wp\/v2\/pages\/4397\/revisions\/4439"}],"wp:attachment":[{"href":"https:\/\/rc.hku.edu.tr\/uzom\/wp-json\/wp\/v2\/media?parent=4397"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}