Dear students,
To prevent technical problems that may occur in your online exams/assignments, you may consider the recommendations below. We wish you success in your exams.
1- Before an online exam/assignment, it is recommended that you check whether you can log in to the Learning Management System (LMS) with your username and password. Your LMS password is the same as your OBS password. If you cannot log in, you need to apply to the Student Affairs Office to reset your OBS password. Since this process takes time, it is recommended that you do it in the days before your exams begin.
2- Before an online exam/assignment, log in to your OBS and check whether all the courses listed in your OBS also appear in your LMS. If you cannot see a course, you must apply to your department to have the course added to your LMS. Since this process takes time, it is recommended that you do it in the days before your exams begin.
3- Open the system at least 15-20 minutes before your online exam begins. After you press the button to start your exam, a countdown timer will start, and your exam will begin when the timer reaches zero. In this way, you can prevent congestion in the system and avoid possible freezing problems.
4- If your internet connection drops before you complete your exam, you will be logged out of the system without completing the exam. To prevent this problem, keep a tablet, mobile phone or similar device with you as an alternative, and make sure you also have an alternative internet connection. If you do not have adequate internet infrastructure at home, you can come to our university and use the school’s internet infrastructure and computers. If you experience such a problem, once you resolve your connection/device problem and log in to the system again, your exam will continue from where you left off.
5- After you complete your exam, you will see a notification in the system indicating whether your exam has been completed. In this way, you can check whether your exam was completed successfully.
6- If the duration of your exam is extended, your exam continues from where you left off and only the time is extended.
7- In case of a technical problem or connection issues that may occur in the systems, it is recommended that you back up the answers to open-ended questions in your exams simultaneously in programs such as Word.
8- Problems in multiple-choice exams such as being unable to move to the next question, being unable to mark a question or being unable to see a question, and problems in file-upload exams such as the system freezing or the file failing to upload while uploading, indicate that you are experiencing an internet connection problem caused by your internet service provider or the servers. In this case, you may try reconnecting to the internet via an alternative device and continue the exam from where you left off. It is also recommended that you immediately inform the course instructor of the situation and document the problem.
